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New Feature: How to Report Tenant Negative Performance

Date: 03/09/2025

Just like Waze, our platform uses community reports to make screening safer for everyone.


 

Wouldn't it be powerful if we could flag rental applicants with information detailing their negative rental payment performance and alert future landlords to issues that standard background checks miss? Now we can!

Most tenant screening reports include eviction data, as well as criminal & credit checks, but they rely on static, public records.

Think about Waze maps: The more people contribute and report road conditions—hazards, police, or traffic slowdowns—the more powerful, accurate, and valuable the map becomes for everyone.

The same principle applies to the landlord and real estate community. By contributing your real-time tenant performance data, you make the TenantTracks platform exponentially more powerful and create a safer environment for all landlords.

The Hazards Standard Reports Miss

You realize certain negative tenant performance, like criminal backgrounds and bankruptcy, will likely be documented publicly. However, future landlords may never see many of the other important "red flags" because they are not traditionally documented on screening reports.

TenantTracks lets you flag these hazards:

  • Notice to Quit Served

  • Summons and Complaint Served

  • Tenants paid rent after 10 days grace period (Late Payment)

  • Tenant made partial payment

  • Tenant made no payment / no legal action taken

  • Tenant served notice of lease violation

  • Cash for keys paid in lieu of eviction

Landlords have voiced their desire for such a powerful tool, and TenantTracks is proud to be the first and only tenant screening platform in the state to offer this service.

Landlords have voiced their desire for such a powerful tool, and TenantTracks is proud to be the first and only tenant screening platform in the state to offer this service. Not only have we paved the way with a new level of negative performance reporting, we're offering it to you FREE with an Open Access or Optimum-10 Account.

 

Contribute and Access This Innovative Data for FREE

Not only have we paved the way with a new level of negative performance reporting, we're offering it to you FREE with an Open Access or Optimum-10 Account.

See the Impact: Performance data that's submitted will show on all TenantTracks reports for the permissible future. You can view a TenantTracks Sample Report HERE. Scroll down to the section titled "TenantTracks Performance Report" to see how this information displays.

Here’s how it the process works and a walkthrough of the easy opt-in process:

Here’s How to Opt-In and Start Reporting (It’s Quick!)

Trouble watching? Click HERE for video instructions:

  1. Check Account Status:

    • Optimum-10 Account Holders: Congrats, you are already enabled to report tenant performance.

    • Open Access Account Holders: You need to sign in and upgrade your account to "OPEN ACCESS Credentialed Status" at NO COST. Find this on the left-side menu under “Account Management.” Video Tutorial Here

  2. Submit Verification: Provide us with some basic documents to be approved in as little as 30 seconds (like photo ID and proof of rental owernship). You will be notified by email once the documents are approved.

  3. Start Reporting: Once approved, go to the left-hand side, under Tenant Reporting, and click Enter Tenant Performance (Internal).

  4. Log the Event: You’ll spend no more than two minutes filling out your tenant’s identification info and logging the dates of applicable events (like "Notice to Quit Served"). Click Submit. You can repeatedly fill out this form as more events occur.

 

The Power of the Crowd

Now, with this brand new and innovative internal credentialing process, we, as landlords, can collectively build a powerful list of higher-risk tenants for all TenantTracks' users.

The more landlords log this information, the more powerful and accurate our database becomes, enabling you to make the best leasing decisions possible.

Questions? Our team is happy to help upgrade your account for FREE to access this innovative new feature.

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